Having a garage door remote that doesn’t work can be extremely frustrating. You press the button expecting your garage door to open, but nothing happens. Now you’re stuck needing to get into your garage the old-fashioned way.
What do you do when your garage door remote stops working? Before calling a professional, there are several troubleshooting tips you can try yourself to get your remote operational again. This guide will provide helpful step-by-step instructions to have you pressing your remote with confidence once more.
- Check batteries first and replace if dead. This is the most common issue with remotes not working.
- Inspect remote thoroughly for any visible physical damage like cracks or drops, which can disrupt internal components.
- Test remote signal range by standing within 10-15 feet of garage door opener when pressing buttons. If it works up close but not from afar, something is interfering.
- Make sure lock button on remote is disengaged or unlocked. This will disable all other buttons.
- Attempt to reset the remote by removing batteries for 30 secs, unplugging opener power for 30 secs, then reconnecting power and reinserting batteries.
- Reprogram the remote by syncing and transmitting on same frequency as garage door opener motor unit. Follow device manufacturer instructions.
- If all troubleshooting fails, call a professional garage door technician who can properly diagnose and solve any underlying remote or opener issues.
Common Garage Door Remote Issues
Below are some of the most common issues that can occur with garage door remotes:
- Dead batteries
- Physical damage
- Disrupted signal between remote and opener
- Lock button engaged on remote
- Frequency/code issues between devices
- Faulty remote or opener
Follow these steps to troubleshoot your garage door remote:
Check the Batteries
The first thing you should do is replace the batteries in your remote. While this may seem obvious, dead batteries are the most common reason garage door remotes stop working properly.
- Open remote and remove any old batteries
- Insert new batteries (typically 3V CR2032 coin batteries)
- Test remote by pressing button and checking if your garage door opens
Inspect for Physical Damage
Carefully inspect your remote for any visible signs of physical damage. Cracks or drops can disrupt the internal components and stop the remote from transmitting properly.
- Check for cracks or broken parts
- Press buttons to feel for stickiness or resistance
- Try dropping remote a short distance onto a soft surface to see if impact restores function
Check Remote Signal Range
Stand within 10-15 feet of garage door opener motor head and test remote again. If it works up close but not from house or car, something is interfering with consistent signal transmission.
Ensure Lock Button is Disengaged
Many garage door remotes have a “lock” button that disables all other buttons when engaged. Check your remote casing for such a button and make sure it is disengaged/unpressed. The lock button is typically set apart from the other buttons for identification purposes.
Attempt Remote Reset
Resetting your remote might restore normal function, requiring new pairing/programming between devices.
- Remove batteries from remote
- Unplug garage door opener power cord for 30 seconds
- Reconnect opener power while reinserting batteries into remote
- Test remote buttons for proper function
Reprogram Remote and Opener
If remote still doesn’t work, you’ll likely need to reprogram it to sync with garage door opener motor again following manufacturer instructions (usually requires pressing “learn” or “program” buttons on both devices simultaneously). Garage door remotes and openers must transmit on same frequency to communicate.
When to Call a Professional
If you’ve tried all troubleshooting tips suggested and your garage door remote still does not open your garage door, it’s time to call a professional. A technician can properly diagnose any underlying issues with your garage door system and remote while saving you any additional frustration.
Troubleshooting your garage door remote starts simple, with easy checks like batteries, physical damage, and signal range. But issues can persist and require resetting, reprogramming, or seeking professional help. The key is being equipped with the right step-by-step knowledge for DIY fixes.
Remember to always have fresh batteries in your remotes. Inspect devices routinely for cracks and test buttons for stickiness. Ensure the internal components are intact. Check that signal transmission reaches from house to garage. Keep lock buttons disengaged. When problems occur, attempt to reset and reprogram opener and remote to restore synchronization.
Frequently Asked Questions
Why is my garage door not responding to remote?
If your garage door won’t respond to the remote, dead batteries are likely the culprit. Also inspect remote for physical damage interfering with signal transmission.
Why is my remote not working even with new batteries?
Check that lock button is disengaged. Also try resetting and reprogramming remote with garage door opener motor unit per manufacturer instructions. Frequency/code issues may require professional adjustment.
How do I reset my remote?
Remove batteries from remote for 30 seconds. Unplug power cord of garage door opener for 30 seconds. Reconnect opener power while reinserting batteries into remote. Test remote buttons to see if reset was successful.